This Cancellation/ Return and Refund Policy (“Policy”) explains how GESSUP LOGISTICS AND FINANCE PRIVATE LIMITED Cancellation/ Return and Refund norms which are as below:
Client needs to provide prior intimation through email at [email protected]. at least 1 week before for cancellation of the digital payment mandate.
Client also needs to specify in the email that from which date and how many instalment needs to cancel for payment mandate along with loan accounts number details.
For claiming any refund/return of the payment due to client, client needs to email at [email protected]. with his/her full identity and loan account details along with reason/purpose for the refund claim.
GESSUP authorized representative will contact the client in his/her registered mobile number and email address within 48 working hours from date of receipt of the mail for refund claim.
The payment will be settled ONLY through Online mode to registered bank account number of the client.